Meet our amazing team
Pop in to meet our team of talented travel experts!
Janene Ferguson
Owner Manager
Years in Industry - 42
Janene has over 41 years experience in travel and 32 years as owner manager (originally Harvey World Travel, before rebranding to Jetset Travel and now Helloworld Travel). She is Helloworld Travel's National Consultant of the Year for 2023 and State and National Retailer of the Year for 2019.
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Specialties
Cruise
Luxury travel
Flight Specialist
Group Touring
Beach Holidays
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Recent Countries Visited
United States of America
Hong Kong
Fiji
Thailand
Hawaii
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Next Destinations
Bali
Maldives
Greece
Anita McGaw
Senior Travel Advisor
Years in Industry - 38
Anita has particular expertise in Africa, South America and India, and has travelled extensively throughout all continents over 37 years. Anita’s exceptional wealth of expertise and an unwavering passion for travel will ensure she can create an unforgettable experience tailored to your every need.
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Specialties
Luxury travel
Family Holidays
Beach Holidays
Sustainable and eco-friendly travel
Adventure Travel
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Recent Countries Visited
Antarctica
Tanzania
Bhutan
United States of America
Canada
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Next Destinations
Italy
Croatia
Greece
Karen Tax
Groups Travel Advisor
Years in Industry - 36
With over 35 years of travel experience, primarily in the airline sector, Karen’s passion for travel is unparalleled. Her extensive personal travel experience and profound industry knowledge make her an invaluable asset in planning unforgettable journeys. Karen leads our expanding groups department.
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Specialties
Group Touring
Family Holidays
Cruise
Luxury travel
Flight Specialist
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Recent Countries Visited
Thailand
Fiji
United States of America
Tasmania
New Zealand
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Next Destinations
Japan
Maldives
Greece
Rachel Barnett
Senior Travel Advisor
Years in Industry - 33
Rachel is a dedicated and hardworking Travel Advisor always striving to provide the best service and products for her clients. Her expertise, knowledge and personalised service help create memorable travel experiences. Corporate Travel is one of Rachel's specialties.
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Specialties
Luxury travel
Flight Specialist
Family Holidays
Honeymoon
Adventure Travel
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Recent Countries Visited
Bali
France
United States of America
United Kingdom
Switzerland
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Next Destinations
United States of America
United Kingdom
Greece
James Jang
Travel Designer
Years in Industry - 32
With 30+ years in the travel industry and visits to 89 countries – and counting – I bring first-hand insight and lasting passion to every journey I design. From African safaris to Bhutan and the Maldives, I specialise in bespoke itineraries tailored with care, precision and genuine personal service.
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Specialties
Flight Specialist
Luxury travel
Cruise
Adventure Travel
Family Holidays
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Recent Countries Visited
Uganda
Taiwan
India
Palau
Vietnam
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Next Destinations
Turkmenistan
Uzbekistan
Kyrgyzstan
Alex Whitehead
Senior Travel Advisor
Years in Industry - 10
Alex has been in the industry for nine years, but her passion for travel has been decades in the making. An intrepid traveller, Alex's specialty is tailoring unique itineraries. Alex's passion is exceptional service and she loves helping clients experience the rich, immersive feeling of travel.
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Specialties
Flight Specialist
Luxury travel
Family Holidays
Beach Holidays
Adventure Travel
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Recent Countries Visited
Canada
Sri Lanka
Indonesia
Italy
Portugal
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Next Destinations
Peru
Slovenia
Chile
Fiona Coolegem
Junior Travel Consultant
Years in Industry - 3
Fiona joins us after many years in retail and customer service roles. She has a real passion for travel and has travelled extensively herself and loves talking to people about their dream holidays. With a preference for creating memorable tour packages, Fiona looks forward to assisting you soon.
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Specialties
Cruise
Group Touring
Adventure Travel
Luxury travel
Honeymoon
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Recent Countries Visited
Fiji
Singapore
Thailand
Bali
Croatia
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Next Destinations
Botswana
Zimbabwe
South Africa
Helloworld Travel South Melbourne
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Address:
Level 1, Suite 103,
68-72 York Street, SOUTH MELBOURNE, VIC, 3205 -
Email:
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Phone:
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Address:
Level 1, Suite 103,
68-72 York Street, SOUTH MELBOURNE, VIC, 3205 -
Email:
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Phone:
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