About Helloworld Travel South Melbourne

At Helloworld Travel it’s our people that are the heart and soul of our business. We understand that the key to crafting unforgettable travel experiences lies in the people behind the scenes, and our dedicated team is a diverse group or travel professionals, each with a unique set of skills and a shared commitment to making your travel dreams a reality.

Meet our amazing team

Pop in to meet our team of talented travel experts!

Janene Ferguson
Owner Manager
Years in Industry - 40

Janene has over 40 years experience in travel and 31 years as owner manager (originally Harvey World Travel, before rebranding to Jetset Travel and now Helloworld Travel South Melbourne). She is Helloworld Travel's National Consultant of the Year 2023 and National Retailer of the Year 2019.

janene.sthmelb@helloworld.com.au

  • Specialties

    Cruise

    Luxury travel

    Flight Specialist

    Group Touring

    Beach Holidays

  • Recent Countries Visited

    Portugal

    Fiji

    Hong Kong

    Greece

    United States of America

  • Next Destinations

    Antarctica

    Singapore

    Egypt

Anita McGaw
Senior Travel Advisor
Years in Industry - 36

Anita has particular expertise in Africa, South America and India, and has travelled extensively throughout all continents over 36 years. Anita’s exceptional wealth of expertise and an unwavering passion for travel will ensure she can create an unforgettable experience tailored to your every need.

anita.sthmelb@helloworld.com.au

  • Specialties

    Luxury travel

    Family Holidays

    Beach Holidays

    Sustainable and eco-friendly travel

    Adventure Travel

  • Recent Countries Visited

    France

    Tanzania

    Argentina

    Antarctica

    Brazil

  • Next Destinations

    South Africa

    Bhutan

    United States of America

Karen Tax
Groups Travel Advisor
Years in Industry - 34

With over 34 years of travel experience, primarily in the airline sector, Karen’s passion for travel is unparalleled. Her extensive personal travel experience and profound industry knowledge make her an invaluable asset in planning unforgettable journeys. Karen leads our expanding groups department.

karen.sthmelb@helloworld.com.au

  • Specialties

    Group Touring

    Cruise

    Luxury travel

    Family Holidays

    Flight Specialist

  • Recent Countries Visited

    United States of America

    Netherlands

    Fiji

    Bali

  • Next Destinations

    Antarctica

    United Kingdom

    Madagascar

Rachel Barnett
Senior Travel Advisor
Years in Industry - 30

Rachel is a dedicated and hardworking Travel Advisor always striving to provide the best service and products for her clients. Her expertise, knowledge and personalised service help create memorable travel experiences. Corporate Travel is one of Rachel's specialties.

rachel.sthmelb@helloworld.com.au

  • Specialties

    Luxury travel

    Flight Specialist

    Family Holidays

    Honeymoon

    Adventure Travel

  • Recent Countries Visited

    Czech Republic

    Austria

    Germany

    United Kingdom

    United States of America

  • Next Destinations

    United Arab Emirates

    Switzerland

    France

Alex Whitehead
Senior Travel Advisor
Years in Industry - 8

Alex has been in the industry for eight years, but her passion for travel has been decades in the making. An intrepid traveller, Alex's specialty is tailoring unique itineraries. Alex's passion is exceptional service and she loves helping clients experience the rich, immersive feeling of travel.

alex.sthmelb@helloworld.com.au

  • Specialties

    Flight Specialist

    Luxury travel

    Family Holidays

    Beach Holidays

    Adventure Travel

  • Recent Countries Visited

    Portugal

    Italy

    Canada

    Iceland

    Thailand

  • Next Destinations

    Sri Lanka

    Indonesia

    Peru

Ty Shirreff
Travel Advisor
Years in Industry - 8

Ty brings nine years of industry expertise to our team, including his Tourism Diploma and seven years of in-depth experience at Qantas' contact centre. Beyond his career, Ty is a passionate enthusiast of aircraft and airlines. He has explored 20 countries so far, and visited Bali more than 25 times

ty.sthmelb@helloworld.com.au

  • Specialties

    Flight Specialist

    Luxury travel

    Beach Holidays

    Family Holidays

    Solo travel

  • Recent Countries Visited

    United States of America

    Greece

    Spain

    Indonesia

    Thailand

  • Next Destinations

    Croatia

    Japan

    Portugal

Fiona Coolegem
Junior Travel Consultant
Years in Industry - 1

Fiona joins us after many years in retail and customer service roles. She has a real passion for travel and has travelled extensively herself and loves talking to people about their dream holidays. With a preference for creating memorable tour packages, Fiona looks forward to assisting you soon.

fiona.sthmelb@helloworld.com.au

  • Specialties

    Cruise

    Group Touring

    Adventure Travel

    Luxury travel

    Honeymoon

  • Recent Countries Visited

    Thailand

    Singapore

    Croatia

    Italy

    Bali

  • Next Destinations

    Mexico

    New Zealand

    Portugal

Helloworld Travel South Melbourne

Working hours: Open now
  • Monday 9:00 AM - 5:00 PM By Appointment Only
  • Tuesday 9:00 AM - 5:00 PM By Appointment Only
  • Wednesday 9:00 AM - 5:00 PM By Appointment Only
  • Thursday 9:00 AM - 5:00 PM By Appointment Only
  • Friday 9:00 AM - 5:00 PM By Appointment Only
  • Saturday Closed
  • Sunday Closed
Working hours: Open now
  • Monday 9:00 AM - 5:00 PM By Appointment Only
  • Tuesday 9:00 AM - 5:00 PM By Appointment Only
  • Wednesday 9:00 AM - 5:00 PM By Appointment Only
  • Thursday 9:00 AM - 5:00 PM By Appointment Only
  • Friday 9:00 AM - 5:00 PM By Appointment Only
  • Saturday Closed
  • Sunday Closed
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